August 1st, 2026
Welcome to the NRG Wave Community.
Thank you for choosing to become a Rewards Member of NRG Wave.
NRG Wave is a Share & Support Community designed to bring people, professionals, businesses, organizations, and communities together to support one another in the areas of Health, Wealth, Personal Development and Lifestyle.
Members may participate in the NRG Wave Community in different ways based upon their interests, needs, goals, and desired level of participation.
As a Rewards Member, you are a member of the NRG Wave Community who has also chosen to participate in the NRG Wave Rewards Plan, receive a personal referral link, introduce others to the Community, and become eligible to earn Rewards in accordance with the current Rewards Plan.
Participation in NRG Wave does not require every Member to build the same type of business, use the same marketing method, or participate at the same level.
Some Members may primarily use NRG Wave products and services. Others may participate in educational programs, community resources, technology, AI Services, professional programs, organizational programs, or other Company-approved offerings. Rewards Members may additionally choose to build a referral-based business using one or more of the marketing methods supported by NRG Wave.
The goal is simple: Meet Members where they are and provide resources, products, services, opportunities, and support that may help them improve their lives, businesses, organizations, and communities.
This Rewards Member Agreement establishes the relationship between NRG Wave and each Rewards Member. It explains both the general responsibilities associated with participation in the NRG Wave Community and the additional rights, responsibilities, and expectations associated with participating in the NRG Wave Rewards Plan.
This Agreement is designed to support a flexible, community-focused model that encourages ethical marketing, education, relationship building, entrepreneurship, collaboration, and long-term growth.
Rewards Members are encouraged to build lasting relationships, provide value, educate others, and support their communities through the YOU + 2 Share & Support Marketing philosophy while conducting business honestly, professionally, and in compliance with Company policies and applicable laws.
By accepting this Agreement, a Rewards Member acknowledges that they have read, understand, and agree to comply with this Agreement, the NRG Wave Policies & Procedures, the NRG Wave Privacy Policy, the NRG Wave Refund & Return Policy, the current NRG Wave Rewards Plan Guide, and other applicable Company terms and policies.
The purpose of this Agreement is to establish a clear understanding between NRG Wave and each Rewards Member regarding participation in both the NRG Wave Community and the NRG Wave Rewards Plan.
NRG Wave is designed as a flexible Share & Support Community that may serve individuals, families, professionals, entrepreneurs, businesses, organizations, teams, community groups, and other Company-approved participants.
Members may enter the NRG Wave Community with different backgrounds, interests, brands, businesses, organizations, relationships, and goals.
Participation in NRG Wave does not require a Member to abandon or replace an existing lawful personal identity, professional identity, business, organization, brand, team, program, system, or method.
Instead, NRG Wave seeks to provide products, services, education, technology, community resources, marketing support, Rewards opportunities, and other Company-approved resources that may complement and support what Members are already doing.
This Agreement outlines the policies governing participation as a Rewards Member, establishes Member responsibilities, protects Company and independently owned intellectual property, promotes ethical marketing practices, and helps maintain the long-term stability and integrity of the NRG Wave Community and Rewards Plan.
The Company reserves the right to modify, update, or improve its products, services, Rewards Plan, Product Volume (PV), educational programs, AI technologies, digital offerings, community programs, marketing programs, distribution methods, and business operations as the Company continues to grow.
For purposes of this Agreement, the following definitions apply.
“Company” refers to NRG Wave and any parent company, subsidiary, affiliated company, successor company, or authorized operating entity.
The NRG Wave Community is the broader community through which Members may access Company-approved products, services, educational resources, digital offerings, AI Services, community programs, events, benefits, and other opportunities made available by the Company.
Availability may vary based upon membership status, activity, purchases, subscriptions, location, program eligibility, or other Company-established requirements.
A Community Member is a Member who joins the NRG Wave Community for free and does not participate in the NRG Wave Rewards Plan. A Community Member with less than 35 PV in current product volume remains at the standard Community Member status. No purchase is required to become a Community Member.
A Community Member may purchase NRG Wave products or services for personal, household, professional, organizational, or business use without participating in the Rewards Plan.
An Active Community Member is a Community Member with a Qualifying Monthly Order (QMO) of 35 PV or more in current qualifying product volume.
Active Community Members may receive additional access, benefits, programs, pricing, content, or other opportunities as established by the Company.
A Preferred Community Member is a Community Member with a Qualifying Subscription Order (QSO) of 35 PV or more in current qualifying product volume.
Preferred Community Members may receive additional subscription-related benefits, access, pricing, programs, or other opportunities established by the Company.
A Rewards Member is a Member of the NRG Wave Community who has voluntarily chosen to participate in the NRG Wave Rewards Plan by accepting this Agreement.
A Rewards Member with less than 35 PV in current product volume remains a Rewards Member and may participate in those portions of the Rewards Plan available without additional qualification.
No purchase is required to become a Rewards Member.
Rewards Members may receive a personal referral link, introduce others to the NRG Wave Community, and become eligible to earn Rewards in accordance with the current Rewards Plan.
An Active Rewards Member is a Rewards Member with a Qualifying Monthly Order (QMO) of 35 PV or more in current qualifying product volume or who otherwise satisfies applicable Active Rewards Member requirements established in the current Rewards Plan.
Eligibility for specific Rewards, Bonuses, levels, ranks, or other benefits remains subject to the current Rewards Plan.
A Preferred Rewards Member is a Rewards Member with a Qualifying Subscription Order (QSO) of 35 PV or more in current qualifying product volume or who otherwise satisfies applicable Preferred Rewards Member requirements established in the current Rewards Plan.
Eligibility for specific Rewards, Bonuses, levels, ranks, or other benefits remains subject to the current Rewards Plan.
The NRG Wave Rewards Plan is the official Company program that outlines the methods by which eligible Rewards Members may earn Rewards, Bonuses, incentives, recognition, and other benefits.
The current NRG Wave Rewards Plan Guide is incorporated into this Agreement by reference.
Product Volume (PV) is the value assigned by the Company for purposes of determining membership activity, qualification requirements, Rewards, Bonuses, recognition, and other program benefits.
The Company reserves the exclusive right to establish, modify, increase, decrease, or assign Product Volume (PV) to any product, package, subscription, digital product, educational program, promotional offering, wholesale program, professional program, fundraising program, AI Service, marketplace offering, or other Company-approved offering.
Product Volume (PV) is not required to equal the member or wholesale selling price of any product or service.
NRG Wave offers 2 Types of Memberships:
Individuals may select the membership option that best reflects how they wish to participate in the NRG Wave Community.
A person is not required to become a Community Member first before choosing to become a Rewards Member.
A person who chooses to join directly as a Rewards Member receives access to NRG Wave Community Member resources and Rewards Member resources in addition to the Rewards Plan features and business tools associated with Rewards Membership.
Community Members and Rewards Members may have different membership statuses based upon current product volume, subscriptions, Rewards Plan qualifications, or other Company-established requirements.
The 6 Membership Statuses are:
Membership status may affect access to certain content, benefits, programs, pricing, Rewards, Bonus levels, recognition, subscriptions, community resources, or other Company offerings.
The Company may establish or modify qualification requirements and benefits associated with membership status as programs evolve.
NRG Wave may provide Members with access to community resources such as educational content, webinars, events, digital tools, social communities, wellness information, personal development resources, business education, AI Services, Member programs, and other Company-approved offerings.
Some resources may be available to all Members, while others may be available only to Active Members, Preferred Members, Rewards Members, subscribers, purchasers, participants in specific programs, or other eligible Members.
The availability of any resource, program, or benefit may be modified by the Company as NRG Wave continues to grow.
Members may purchase Company-approved products, subscriptions, digital services, educational programs, AI Services, or other offerings when available.
Membership in the NRG Wave Community does not require a product purchase unless a particular program or benefit specifically requires one.
Purchases, subscriptions, returns, refunds, and related transactions are subject to the applicable Refund & Return Policy, product terms, subscription terms, and other Company policies.
The NRG Wave Community is intended to provide a positive environment where Members can connect, learn, share information, exchange ideas, receive support, and build relationships.
Members are expected to treat one another respectfully and to use Company-sponsored community environments in a manner consistent with their intended purpose.
Additional Community standards and Member responsibilities are addressed throughout this Agreement and in the Policies & Procedures.
Becoming a Rewards Member is completely voluntary.
An individual may choose Rewards Member when initially joining NRG Wave or may choose to become a Rewards Member after first participating as a Community Member.
Joining as a Rewards Member is free.
No purchase is required to become a Rewards Member.
Rewards Members may receive a personal referral link and may introduce individuals, businesses, professionals, organizations, and other eligible participants to the NRG Wave Community.
Eligibility to earn specific Rewards, Bonuses, recognition, incentives, or other benefits is determined by the current Rewards Plan and applicable qualification requirements established by the Company.
A Rewards Member is not limited to Rewards Plan activities.
Rewards Members may also participate in applicable NRG Wave Community programs, content, products, services, educational resources, AI Services, subscriptions, technology, events, and other Company-approved offerings.
A Rewards Member therefore receives the general benefits and responsibilities associated with participation in the NRG Wave Community, together with the additional rights and responsibilities associated with participating in the Rewards Plan.
A Rewards Member may participate as an individual or, when approved by the Company, through a business, corporation, limited liability company, partnership, trust, nonprofit organization, association, or other legally recognized entity.
When a Rewards Membership is established through a business or other legal entity, the Company may require the entity to designate an authorized individual who is at least 18 years of age or the legal age of majority and who has authority to accept this Agreement and act on behalf of the entity.
To participate as a Rewards Member, an applicant must satisfy applicable eligibility requirements established by NRG Wave and comply with applicable laws governing participation in the Rewards Plan.
Unless otherwise approved by the Company, each applicant must:
The Company reserves the right to approve, deny, suspend, or restrict Rewards Membership where permitted by applicable law and Company policy.
Before receiving or continuing to use Rewards Member privileges, a Rewards Member may be required to electronically accept this Agreement and any other applicable Company agreements or policies.
By accepting this Rewards Member Agreement, a Rewards Member acknowledges that they have read, understand, and agree to comply with:
Continued participation as a Rewards Member is subject to current Company policies and future revisions adopted in accordance with applicable law.
NRG Wave intends to expand its Community as the Company continues to grow.
Individuals residing outside countries or jurisdictions where particular NRG Wave products, services, Rewards, or business programs have officially launched may participate only in Company-approved offerings when permitted by applicable law.
The Company reserves the right to determine when products, services, Rewards, educational programs, AI Services, digital offerings, community programs, and business opportunities become available within each country or jurisdiction.
As international expansion continues, the Company may establish country-specific policies, qualifications, product availability, shipping requirements, payment methods, tax requirements, compliance standards, Rewards Plan provisions, and other operating requirements.
Participation in any country or jurisdiction remains subject to applicable law and Company approval.
Each Rewards Member operates as an Independent Contractor and is not an employee, agent, partner, franchisee, joint venturer, or legal representative of NRG Wave.
Participation in the Rewards Plan does not create an employer-employee relationship or any ownership interest in the Company.
Rewards Members are responsible for operating their independent business in accordance with this Agreement, applicable laws, and Company policies.
A Rewards Member may not enter into contracts, incur obligations, make commitments, or otherwise bind NRG Wave without prior written authorization from the Company.
No Rewards Member may represent that they are authorized to act on behalf of the Company except as expressly permitted by written Company policies.
Each Rewards Member is responsible for determining the amount of time, effort, and resources devoted to building their independent business.
The Company does not guarantee any level of income, success, or financial results. Individual success depends upon many factors, including personal effort, leadership, customer service, marketing activities, compliance with Company policies, and market conditions.
NRG Wave encourages Rewards Members to build their business by creating genuine relationships, providing value, educating others, and supporting people within their communities using the YOU + 2 Share & Support Marketing concept.
The concept is simple: 1. Share information, products, services and your referral link with 2 or more people daily, weekly, or monthly. It’s totally up to you. 2. Support yourself and others with information, products and services to create Health, Wealth, Personal Development and Lifestyle Support for YOU + 2.
Rather than focusing solely on recruiting or sales, NRG Wave promotes the YOU + 2 Share & Support Marketing philosophy, which encourages Members to build their business 2 relationships at a time through education, encouragement, and service.
The goal is to help people improve their Health, Wealth, Personal Development and Lifestyle while creating opportunities for long-term personal and financial growth.
The Company believes that lasting success is built on trust, integrity, and consistently helping others succeed.
The YOU + 2 Share & Support Marketing approach combines 4 powerful and proven marketing models into one flexible marketing system.
NRG Wave is not limited to any single marketing model. The 4 marketing models within YOU + 2 Share & Support Marketing are flexible methods that Rewards Members may use individually or in combination based upon their goals, experience, relationships, audience, and preferred way of participating.
A Rewards Member is not required to build a traditional Network Marketing business in order to participate in the NRG Wave Community or share NRG Wave products, services, resources, or opportunities.
Individuals, professionals, businesses, organizations, teams, creators, and established brands may participate in ways that complement their existing identity, relationships, business model, or community while complying with this Agreement and Company policies.
NRG Wave is designed to support and strengthen what Members are already building rather than require every Member to follow one business model or marketing method.
Rewards Members are encouraged to introduce friends, family members, co-workers, business associates, and others to the NRG Wave Community through personal recommendations and referrals.
Referral Marketing focuses on sharing positive experiences, providing helpful information, and connecting people with products, services, educational resources, and opportunities that may benefit them.
Rewards Members may use social media platforms to educate, inspire, and introduce others to NRG Wave, provided all marketing activities are conducted professionally and in compliance with Company policies and the rules of each social media platform.
Members should strive to create positive, educational, and engaging content that reflects the values of the NRG Wave Community.
The NRG Wave Rewards Plan incorporates many of the characteristics of modern Affiliate Marketing, providing Rewards Members with the opportunity to share the NRG Wave products, services, and business opportunity using a personalized referral link.
Unlike many traditional direct selling programs, eligible individuals can join as a Rewards Member for free and begin sharing their referral link without being required to purchase a product or pay a membership fee.
Rewards Members who prefer a simple referral-based business model may choose to focus primarily on referring Community Members and Rewards Members using affiliate marketing strategies and techniques, including referral links, email, websites, blogs, videos, social media, and other Company-approved marketing methods.
The Company recognizes that Affiliate Marketing has become one of the world's most widely used customer acquisition strategies and encourages Rewards Members to incorporate ethical affiliate marketing practices into their YOU + 2 Share & Support Marketing activities.
As the Company grows, NRG Wave may introduce additional affiliate marketing, influencer, creator, ambassador, referral, or other customer acquisition programs designed to complement the Rewards Plan and expand future marketing opportunities.
The NRG Wave Rewards Plan provides Rewards Members with the opportunity to build a relationship-based Network Marketing business by sharing information, products and services, and building a network of Community Members and Rewards Members.
Eligible Rewards Members may earn Every Order Bonuses, Overflow Bonuses, and Overflow Matching Bonuses in accordance with the current Rewards Plan using the Company's hybrid Unilevel/Binary compensation structure.
The Company encourages customer acquisition and team development through the YOU + 2 Share & Support System, which promotes a simple, duplicatable approach of purchasing a couple of products and referring a couple of people while helping others do the same.
The emphasis is on building long-term relationships, providing ongoing support, and creating value for others through ethical leadership, education, and service.
Every Rewards Member represents both themselves and NRG Wave whenever they communicate with prospective Members, professionals, organizations, or the general public.
Accordingly, Rewards Members agree to conduct all marketing activities honestly, ethically, professionally, and in compliance with applicable laws and Company policies.
Members should accurately represent the Company, its products, services, Rewards opportunities, educational resources, and Rewards Plan, while avoiding misleading statements, exaggerated claims, or deceptive marketing practices.
The long-term reputation of the NRG Wave Share & Support Community depends upon the integrity and professionalism of every Rewards Member.
Every Rewards Member is expected to represent NRG Wave in a professional, respectful, and ethical manner.
Members should conduct themselves in a way that reflects positively upon the Company, the Community, and fellow Members.
Professional communication, honesty, courtesy, and respect should be demonstrated in all interactions with Members, prospects, vendors, business partners, and the public.
Rewards Members agree to provide truthful and accurate information regarding NRG Wave products, services, educational resources, AI Services, the Rewards Plan, and other Company offerings.
Members should avoid making statements that could mislead, confuse, or create unrealistic expectations regarding product performance, financial results, or business opportunities.
When questions arise that fall outside a Member's knowledge or authority, Members should refer individuals to official Company materials or authorized Company representatives.
The NRG Wave Community is intended to be a positive environment where Members encourage and support each other, exchange ideas, share experiences, and work together to build healthier lives and stronger businesses.
Members are encouraged to support one another through education, mentorship, collaboration, and positive leadership while respecting differences of opinion, maintaining professional conduct, and avoiding harassment, abusive behavior, or personal attacks.
The Company believes that communities built on encouragement and cooperation create stronger long-term relationships than those built on competition alone.
Each Rewards Member agrees to comply with all current and future Company policies, procedures, guidelines, and official communications relating to participation in the Rewards Plan.
The Company may update policies periodically to reflect changes in laws, technology, products, services, business operations, or the continued growth of the NRG Wave Community.
Continued participation as a Rewards Member constitutes acceptance of such updates, subject to applicable law.
Rewards Members are independent contractors and are encouraged to develop their own personal approach to sharing NRG Wave, provided their marketing activities are truthful, professional, ethical, and consistent with this Agreement and Company policies.
The Company recognizes that Members may use a variety of marketing methods, including personal referrals, social media, websites, email, videos, presentations, events, educational programs, community outreach, affiliate marketing techniques, and other approved methods.
Members are responsible for ensuring that their independent marketing activities comply with applicable laws, advertising requirements, intellectual property rights, and the terms and conditions of any third-party platform they use.
Rewards Members may use social media platforms including Facebook, Instagram, TikTok, YouTube, LinkedIn, X, and other platforms to share information about NRG Wave, its products and services, the NRG Wave Community, and the Rewards Plan.
Members should use social media to create authentic relationships, provide useful information, educate others, and share personal experiences rather than relying upon excessive solicitation or repetitive promotional messaging.
Rewards Members must comply with the rules, terms of service, advertising policies, automation policies, and community standards established by each social media platform they use.
Members should not use unauthorized automation, bots, mass messaging systems, deceptive accounts, fake profiles, or other methods that violate the policies of a social media platform or applicable law.
NRG Wave does not support spam or unwanted mass solicitation.
Rewards Members may not repeatedly distribute unsolicited promotional messages, advertisements, referral links, business opportunities, or other marketing materials in a manner that could reasonably be considered spam.
This applies to email, text messaging, direct messaging, social media groups, online communities, forums, comment sections, and other forms of electronic communication.
Members are encouraged to use permission-based, relationship-based, and value-based marketing practices whenever possible.
The NRG Wave Community may include online groups, discussion areas, webinars, social media communities, educational environments, events, communication platforms, and other spaces provided or approved by the Company.
These environments are intended to help Members connect, learn, share information, receive support, and participate positively in the NRG Wave Community.
Members may not use Company-sponsored communities primarily for the purpose of promoting unrelated products, businesses, services, investment opportunities, direct selling companies, affiliate programs, fundraising activities, or other outside commercial opportunities unless specifically authorized by the Company.
The Company reserves the right to moderate, remove, restrict, or prohibit content that is unrelated, misleading, disruptive, repetitive, inappropriate, or inconsistent with the purpose of the community.
Rewards Members are free to participate in other lawful businesses, professions, employment opportunities, direct selling companies, affiliate programs, investments, or entrepreneurial ventures.
Participation as a Rewards Member does not create an exclusive business relationship with NRG Wave.
The Company recognizes that independent entrepreneurs may have multiple sources of income and business interests and does not require Rewards Members to conduct business exclusively with NRG Wave.
While Members are free to participate in other businesses, the NRG Wave Community may not be used primarily as a recruiting source for unrelated business opportunities.
A Rewards Member may build relationships and openly share information about their professional background, interests, businesses, and activities. However, Members may not systematically solicit or recruit Members they did not personally introduce to NRG Wave for participation in another direct selling company, network marketing opportunity, affiliate opportunity, or similar competing business venture.
This policy is intended to protect relationships within the NRG Wave Community without unnecessarily restricting the independent business activities of individual Members.
For purposes of this Agreement, Cross-Recruiting means intentionally soliciting or encouraging an NRG Wave Member whom another Member personally introduced to the NRG Wave Community to leave, reduce participation in, or redirect their business-building activities away from NRG Wave in order to participate in another direct selling, network marketing, affiliate, or similar business opportunity.
Rewards Members agree not to engage in systematic Cross-Recruiting within the NRG Wave Community.
Nothing in this section is intended to prevent normal friendships, business relationships, professional networking, or lawful independent business activity.
A Rewards Member remains free to communicate with individuals they personally introduced to NRG Wave, subject to applicable laws and any separate contractual obligations.
However, Members may not use Company databases, genealogy reports, membership directories, online communities, contact information, meetings, events, or other Company-provided resources for the primary purpose of recruiting Members into unrelated business opportunities.
Members should participate in NRG Wave groups and communities for the purposes for which those communities were created.
Posts or communications such as unsolicited advertisements for unrelated opportunities, repeated referral links, outside recruiting messages, or promotional content unrelated to the purpose of the community may be removed by the Company.
Repeated or intentional violations may result in corrective action.
Whenever practical and appropriate, NRG Wave believes that education and communication should be used to help Members correct unintentional policy violations.
Depending upon the nature, severity, and frequency of a violation, the Company may take one or more corrective actions, including:
The Company may determine the appropriate corrective action based upon the circumstances of each situation and is not required to apply corrective actions in a particular sequence.
Certain actions may justify immediate suspension or termination without a prior warning, including fraud, theft, deliberate deception, serious harassment, material misrepresentation, unlawful activity, misuse of confidential information, intentional manipulation of the Rewards Plan, or conduct that creates substantial legal, financial, or reputational risk for the Company or its Members.
When reasonably practical, a Rewards Member who is subject to significant disciplinary action will be given an opportunity to provide relevant information or respond to the matter before a final decision is made.
The Company reserves the right to establish additional review or appeal procedures through its Policies & Procedures.
Rewards Members may share accurate information regarding NRG Wave products and services using information provided or approved by the Company.
Members should represent products honestly and should not make statements that exceed the claims, descriptions, directions, or intended uses authorized by the Company.
Unless specifically permitted by applicable law and supported by Company-approved materials, Rewards Members may not claim that an NRG Wave product diagnoses, treats, cures, prevents, or eliminates any disease, medical condition, or health disorder.
Members should not represent themselves as providing medical advice on behalf of NRG Wave unless they are independently licensed or otherwise legally authorized to provide such advice and clearly distinguish their independent professional services from the Company.
Members may share truthful personal experiences with NRG Wave products when consistent with applicable law and Company policies.
Testimonials should not be exaggerated, misleading, or presented as guaranteed results.
When required, Members must include appropriate disclosures explaining that individual experiences may vary.
The Company may provide scientific information, research summaries, educational materials, product explanations, or presentations from healthcare professionals, scientists, consultants, or other specialists.
Rewards Members may share such materials in their original Company-approved form but may not alter them in a manner that changes their meaning or creates claims not authorized by the Company.
All product, wellness, health, nutrition, weight-management, performance, and lifestyle claims must comply with applicable laws and regulations.
The Company may require a Member to modify or remove any statement, advertisement, post, video, presentation, testimonial, or other communication that the Company reasonably believes may be inaccurate, misleading, non-compliant, or inconsistent with approved product information.
Rewards Members must present the NRG Wave Rewards Plan honestly, accurately, and without creating unrealistic expectations regarding income or financial success.
No Rewards Member may state, imply, guarantee, or suggest that participation in NRG Wave will result in a specific level of income, financial freedom, wealth, retirement income, or business success.
Any discussion of potential earnings should make clear that individual results vary and depend upon many factors, including personal effort, skill, experience, consistency, customer acquisition, team development, market conditions, and compliance with the Rewards Plan.
Participation in the Rewards Plan does not guarantee income.
The Company does not guarantee that a Rewards Member will earn any particular amount of money or recover the cost of products, subscriptions, travel, advertising, business expenses, or other expenditures.
Statements regarding potential earnings must be presented as possibilities rather than promises or guarantees.
Rewards Members may share truthful personal experiences regarding their own earnings when permitted by Company policy and applicable law.
Personal earnings stories must not be presented in a manner that suggests the results are typical, guaranteed, or easily achieved by every Member.
When required by the Company, an appropriate income disclosure or disclaimer must accompany earnings-related statements.
Members should use caution when displaying or describing homes, automobiles, vacations, luxury goods, debt elimination, retirement, financial independence, or other lifestyle benefits in connection with the NRG Wave Rewards Plan.
A lifestyle representation may be considered an income claim if it could reasonably lead a person to believe that the lifestyle shown or described is a typical or expected result of participating in the Rewards Plan.
The Company may provide examples, illustrations, charts, calculators, projections, or educational materials demonstrating how the Rewards Plan works.
Such examples are for educational or demonstration purposes only unless specifically identified otherwise.
Rewards Members may not alter official examples in a way that exaggerates or misrepresents potential earnings.
The Company owns or has the right to use certain trademarks, trade names, logos, product names, designs, photographs, videos, educational materials, websites, software, graphics, marketing materials, copyrighted works, and other intellectual property.
Nothing in this Agreement transfers ownership of Company Intellectual Property to a Rewards Member.
Rewards Members receive only the limited rights specifically granted by the Company to use approved materials for authorized NRG Wave business activities.
NRG Wave may also use trademarks, copyrights, brands, systems, educational materials, technologies, creative works, or other intellectual property owned by third parties, Members, officers, founders, consultants, creators, or licensees.
Such intellectual property remains the property of its respective owner unless ownership has been transferred through a separate written assignment.
Participation in NRG Wave does not automatically transfer ownership of independently created intellectual property to the Company.
Any use of independently owned intellectual property by NRG Wave may be governed by a separate license, authorization, partnership, or written agreement.
NRG Wave recognizes that Rewards Members, professionals, businesses, organizations, teams, creators, and other participants may enter the NRG Wave Community with their own established brands, business names, programs, systems, methods, audiences, communities, or intellectual property.
Participation in NRG Wave does not require a Member or organization to abandon, replace, transfer, or rebrand an existing lawful business, organization, personal brand, team identity, program, system, or method.
Members may continue to operate and develop their independent brands and business activities while participating in NRG Wave, provided those activities comply with this Agreement, applicable law, and Company policies and do not falsely imply ownership by, control by, or official endorsement from NRG Wave.
Where appropriate, NRG Wave may support, collaborate with, license from, provide services to, or establish other Company-approved relationships with independently owned brands, businesses, professionals, organizations, or creators.
Any co-branding arrangement, licensing relationship, customized program, partnership, commercial relationship, or use of independently owned intellectual property may be governed by a separate written agreement between the applicable parties.
The Company may from time to time receive permission to use independently owned brands, systems, names, trademarks, copyrighted materials, technologies, or intellectual property in connection with NRG Wave programs.
Rewards Members may use such intellectual property only in the manner authorized by the Company and the applicable owner or license agreement.
No Member acquires ownership rights in any licensed brand or intellectual property by participating in the Rewards Plan.
Rewards Members may use Company-approved logos, images, product photographs, presentations, videos, social media graphics, referral links, and other marketing materials provided for Member use.
Members may not materially alter official logos, trademarks, product labels, or other protected branding without permission from the Company.
Rewards Members may create their own marketing materials when permitted by Company policy.
Such materials must:
Members may not register or use domain names, social media usernames, business names, email addresses, paid search terms, or other digital properties in a manner that falsely suggests official ownership, endorsement, or operation by NRG Wave.
The Company may establish additional guidelines governing the use of its trademarks and branding in digital properties.
Members may not copy, reproduce, sell, distribute, sublicense, modify, or commercially exploit Company-owned or Company-licensed intellectual property except as expressly authorized.
Unauthorized use of intellectual property may result in corrective action under this Agreement and may also subject the responsible party to rights and remedies available under applicable law.
As NRG Wave grows, the Company may establish additional community, organizational, professional, educational, fundraising, retail, wholesale, institutional, affinity, or other special programs designed to expand the reach of the NRG Wave Community and support the long-term growth of the Rewards Plan.
These programs may include opportunities involving:
The Company may establish separate eligibility requirements, pricing, purchasing requirements, Product Volume (PV), Rewards eligibility, training requirements, distribution methods, or other policies for these programs.
Where permitted by the Company, Rewards Members may introduce organizations, professionals, businesses, and community groups to approved NRG Wave programs.
The Company may determine how such accounts are registered, assigned, referred, serviced, and credited within the Rewards Plan.
Participation in a special program does not automatically create a separate right to Rewards unless specifically provided by the Company.
NRG Wave may support individuals, professionals, businesses, organizations, teams, creators, community groups, and established brands without requiring them to abandon or replace their existing identity, business model, audience, programs, or operating methods.
Where appropriate, the Company may provide access to products, services, technology, educational resources, AI Services, marketing support, referral systems, community resources, marketplace opportunities, professional programs, organizational programs, or other Company-approved support that complements what a participant is already doing.
A business, professional, organization, or other participant may choose to use only those NRG Wave products, services, programs, or resources that fit its needs and is not required to participate in every aspect of the Rewards Plan or NRG Wave business model unless participation in a specific program requires it.
Where permitted by the Company, a Rewards Member who introduces a business, professional, organization, or other eligible participant to an approved NRG Wave product, service, program, subscription, technology, or commercial relationship may receive referral credit, Product Volume (PV), Rewards, or other compensation as established by the Company.
The Company retains the right to determine the structure, pricing, eligibility, referral credit, Product Volume, Rewards treatment, ownership, servicing responsibilities, and other terms applicable to each program or commercial relationship.
Specific partnerships, customized services, licensing arrangements, co-branding relationships, or other commercial programs may be governed by separate written agreements.
The Company may establish fundraising or community-support programs that allow approved organizations to generate financial support while providing access to NRG Wave products, educational programs, digital services, or other offerings.
Such programs may be structured differently from the standard Rewards Plan and may include special pricing, assigned PV, fundraising proceeds, referral credit, organizational incentives, or other approved benefits.
All fundraising activities must comply with applicable laws and Company policies.
NRG Wave may develop or authorize educational programs related to wellness, personal development, financial education, lifestyle, entrepreneurship, technology, AI, or other subjects consistent with the Company's mission.
These programs may be offered directly by the Company, through approved specialists, or through organizations introduced by Rewards Members.
The Company reserves the right to determine whether educational programs carry Product Volume (PV), Rewards eligibility, referral credit, or other benefits.
The Company may develop wholesale, retail, professional, organizational, online, institutional, subscription, direct-to-consumer, or other distribution programs as business opportunities develop.
The purpose of these programs is to allow NRG Wave to serve different types of customers, professionals, organizations, and markets while supporting the long-term sustainability of the Rewards Plan.
NRG Wave generally offers one Member Price for individual Member purchases regardless of membership type.
Some offerings may be available free of charge, while others may require a one-time purchase, subscription, membership level, participation requirement, or other Company-established condition. Certain approved products or packages may be offered at wholesale, professional, bulk, organizational, fundraising, or other special pricing.
Products offered through these programs may carry Product Volume (PV) that differs from standard product pricing. Not all products, packages, subscriptions, or services are required to provide Dollar-For-Dollar PV.
The Company may assign lower or different PV values when appropriate based upon pricing, margins, program structure, industry standards, distribution costs, or other business considerations.
Whenever practical and appropriate, the Company intends for eligible product and service volume generated through approved distribution programs to contribute to the Rewards Plan through assigned Product Volume (PV) or another Company-approved method.
The amount and allocation of PV may vary by product, service, program, country, distribution channel, or customer type.
The Company retains sole discretion to establish or modify these values.
The Company may authorize certain Rewards Members, professionals, organizations, or businesses to display, demonstrate, recommend, or resell approved NRG Wave products from physical locations or professional practices.
Any such activity must comply with applicable Company policies regarding pricing, branding, product claims, inventory, online sales, and authorized distribution.
Participation in one program does not automatically authorize participation in another.
The Company may establish approved online sales channels, digital storefronts, marketplaces, referral systems, social commerce programs, or other technology-enabled distribution methods.
Rewards Members may participate in these programs only as permitted by the Company and must comply with all related platform and Company requirements.
Digital Offerings NRG Wave may offer digital products, educational content, memberships, subscriptions, software, applications, online services, training programs, and other technology-based offerings.
These offerings may be available to Community Members, Rewards Members, customers, businesses, organizations, or the general public, depending upon the program.
The Company may develop, license, distribute, or provide access to AI-powered services, marketing tools, educational tools, productivity tools, content-generation tools, business-support tools, or other artificial intelligence technologies.
The Company may establish separate terms of use, subscription plans, licensing requirements, usage limits, pricing, PV, Rewards eligibility, or other conditions for these services.
Use of an AI Service may also be subject to additional third-party terms or technology-provider requirements.
Rewards Members are responsible for reviewing AI-generated content before using or publishing it.
AI-generated content should not be relied upon to make unauthorized product claims, medical claims, income claims, legal representations, or other statements that would violate this Agreement or applicable law.
The use of AI does not relieve a Rewards Member of responsibility for the accuracy and compliance of material they publish or distribute.
The Company reserves the right to develop, acquire, license, or introduce new technologies, platforms, applications, services, educational systems, marketing tools, digital products, and distribution methods as technology and the marketplace evolve.
The Company may determine how these offerings participate in the Rewards Plan, including pricing, access, qualification requirements, Product Volume (PV), Rewards eligibility, and referral credit.
Eligible Rewards Members may participate in the NRG Wave Rewards Plan and earn Rewards in accordance with the current Rewards Plan, this Agreement, and applicable Company policies.
The current Rewards Plan includes:
The NRG Wave Rewards Plan uses Dynamic Compression within certain Rewards structures to help eligible Rewards Members receive Rewards based upon qualified Members within their referral organization.
Dynamic Compression may operate differently depending upon the applicable Rewards structure.
The Every Order Bonus (EOB) uses Dynamic Compression with Roll-Up within its 6-Level Unilevel structure.
When a Member within a Unilevel level is not qualified for the applicable Reward, the Rewards Plan may compress through that position so that an eligible Member located deeper in the referral organization can move upward into a higher payable level.
As a result, a qualified Rewards Member may receive an Every Order Bonus on eligible volume generated by a Member who was originally located at a deeper level, with that volume being treated according to the compressed payable level.
This feature is designed to prevent an unqualified position from unnecessarily occupying a payable Unilevel level and allows eligible volume to roll up through the structure according to the current Rewards Plan.
The Overflow Matching Bonus (OMB) uses Dynamic Compression within its 4-Level Matching structure, but it does not use Roll-Up in the same manner as the Every Order Bonus.
When a Rewards Member within the referral organization is not qualified to receive an applicable Overflow Matching Bonus, that unqualified Member may be skipped when determining the payable matching levels.
A qualified Rewards Member located below that unqualified Member may therefore compress upward and be counted at the next available matching level.
For example, if a Member who would normally occupy Matching Level 2 is not qualified for the applicable Overflow Matching Bonus, an eligible Member below that position may compress upward and be treated as Matching Level 2 rather than Matching Level 3.
However, Rewards that an unqualified Member was not eligible to receive are not rolled up or reassigned as that Member's Reward. Compression simply determines which qualified Members occupy the available matching levels.
The specific operation of Dynamic Compression, qualification requirements, percentages, and payable levels is governed by the current NRG Wave Rewards Plan Guide.
The Company may introduce, modify, replace, suspend, or discontinue Rewards, Bonuses, incentives, qualifications, recognition programs, or promotional programs as business conditions and applicable laws require.
Becoming a Rewards Member is free.
No purchase is required to become a Rewards Member or to earn Rewards on eligible personal referrals as provided under the current Rewards Plan.
Certain additional Rewards, Bonus levels, qualifications, promotions, or benefits may require specific levels of Product Volume (PV), active Members, personally referred Members, team volume, rank, or other requirements described in the current Rewards Plan.
The current NRG Wave Rewards Plan Guide explains the Rewards, qualification requirements, Product Volume (PV), Bonus structures, ranks, and other operating details of the Rewards Plan and is incorporated into this Agreement by reference.
If the Rewards Plan is updated, the current version published or otherwise officially communicated by the Company will govern future activity, subject to applicable law.
Rewards are earned only when the applicable requirements of the Rewards Plan have been satisfied.
Rewards may be affected by product returns, refunds, cancellations, chargebacks, payment disputes, qualification changes, compliance matters, adjustments, or other circumstances addressed by this Agreement or Company policies.
Participation in the Rewards Plan does not guarantee that a Member will earn Rewards or any particular amount of income.
The NRG Wave Rewards Plan is designed to calculate eligible Rewards on a weekly basis.
Unless otherwise established by the Company, the weekly Rewards period runs from Monday 12:00 AM PST through Sunday 11:59 PM PST.
Following the close of each Rewards period, eligible Rewards are calculated, reviewed, processed, and made available according to the Company's current payment schedule and procedures.
The Company may establish reasonable processing periods necessary to verify transactions, qualifications, returns, payment activity, compliance, or other information before Rewards are released.
Rewards may be distributed through an approved payment provider, financial institution, digital payment platform, payment card, electronic transfer system, or other payment method approved by the Company.
Rewards Members may be required to establish and maintain an account with a Company-approved payment provider and complete any identity verification, tax documentation, banking information, or other requirements necessary to receive payments.
The Company may add, replace, or discontinue payment providers or payment methods at any time when reasonably necessary for business, regulatory, technological, geographic, or operational reasons.
Depending upon availability, jurisdiction, applicable law, and Company approval, Rewards may be distributed through one or more methods, including:
Not every payment method will necessarily be available to every Member or in every country.
The Company may, in the future, permit eligible Rewards to be paid in approved cryptocurrencies, stablecoins, or other digital assets where legally and operationally permitted.
Any digital asset payment program may be subject to separate terms, eligibility requirements, wallet requirements, transaction fees, conversion procedures, tax requirements, geographic restrictions, technology-provider requirements, and applicable laws.
The Company may determine which digital assets are supported and may add, restrict, suspend, or discontinue digital asset payment options at its discretion.
A Rewards Member will not be required to receive Rewards through cryptocurrency or stablecoins unless otherwise permitted by applicable law and expressly agreed to by the Member.
The Company may explore, develop, license, or introduce an NRG Wave native digital token or other digital asset for use within the NRG Wave ecosystem, subject to applicable laws, regulatory requirements, technology requirements, and Company approval.
If introduced, a digital token may potentially be used for purposes such as Rewards, Member benefits, purchases, marketplace transactions, promotional programs, loyalty programs, access to products or services, or other Company-approved uses.
The existence of this provision does not constitute a commitment by the Company to create or issue a digital token.
Unless expressly stated in separate legally compliant offering documents, no digital token should be represented as an investment, security, ownership interest in the Company, guaranteed source of appreciation, or promise of future financial return.
The Company may establish an NRG Wave Marketplace or other digital commerce platform through which Members, customers, businesses, organizations, professionals, or approved third parties may purchase or access products, services, digital products, educational programs, subscriptions, technology, Member benefits, or other approved offerings.
The Company may determine which payment methods are accepted within a Marketplace, including traditional currency, digital payment methods, stablecoins, cryptocurrency, Company credits, promotional Rewards, a future NRG Wave digital token, or other approved methods.
Marketplace purchases or transactions may or may not generate Product Volume (PV), Rewards, referral credit, Bonus eligibility, or other benefits.
The Company will determine the applicable PV, Rewards eligibility, pricing, payment methods, participation requirements, and other terms for each Marketplace offering or program.
Payment providers, financial institutions, blockchain networks, digital wallet providers, cryptocurrency platforms, or other third-party services may charge transaction, transfer, conversion, withdrawal, network, or account fees.
Unless otherwise stated by the Company, such third-party fees may be the responsibility of the Rewards Member.
The Company may establish minimum payout amounts or allow Rewards below a minimum amount to accumulate until the applicable payment threshold is reached.
Any applicable minimum payment amount will be identified in the current Rewards Plan, payment-provider information, or other official Company communication.
Rewards generated from a transaction that is later returned, refunded, canceled, reversed, disputed, or charged back may be deducted from current or future Rewards when permitted by applicable law and Company policy.
The Company may also correct calculation errors, duplicate payments, overpayments, underpayments, or other administrative errors affecting Rewards.
The Company may temporarily hold Rewards when reasonably necessary to investigate suspected fraud, account manipulation, identity issues, chargebacks, payment disputes, compliance violations, or other matters that may affect eligibility for payment.
A payment hold does not automatically constitute forfeiture of earned Rewards.
Following review, eligible Rewards will be released or adjusted in accordance with the Rewards Plan, this Agreement, and applicable law.
Product Volume (PV) is the value assigned by the Company to eligible products, services, subscriptions, digital offerings, programs, packages, or other approved transactions for purposes of determining membership status, qualification, Rewards eligibility, Bonus eligibility, rank, recognition, and other benefits under the NRG Wave Rewards Plan.
The amount of Product Volume (PV) assigned to an offering may differ from its purchase price.
Certain products or packages may provide Dollar-For-Dollar PV, while other products, services, subscriptions, professional programs, wholesale programs, digital offerings, AI Services, marketplace transactions, or special programs may carry lower, higher, different, or no PV, as determined by the Company.
The Company reserves the right to establish, modify, increase, decrease, or discontinue the PV assigned to any offering as pricing, margins, business conditions, programs, distribution channels, or other factors change.
For current membership-status purposes, 35 PV or more is the standard product-volume level used to establish Active or Preferred status unless otherwise provided by the current Rewards Plan or another Company-approved program.
A Community Member or Rewards Member with less than 35 PV in current product volume remains a Community Member or Rewards Member but does not qualify for Active or Preferred status based solely upon product volume.
An eligible Member with a Qualifying Monthly Order (QMO) of 35 PV or more qualifies as an Active Community Member or Active Rewards Member, as applicable.
An eligible Member with a Qualifying Subscription Order (QSO) of 35 PV or more qualifies as a Preferred Community Member or Preferred Rewards Member, as applicable.
Rewards Members can also qualify as Active Rewards Members by personally referring 2 Community Members who each have 35 PV or more in current product volume.
Qualification for specific Rewards, Bonus levels, ranks, recognition, or other benefits may include additional requirements beyond 35 PV.
A Rewards Member is not required to personally purchase products in order to become a Rewards Member or to earn eligible Rewards on qualifying purchases made by Members they personally refer, as provided under the current Rewards Plan.
A Rewards Member with less than 35 PV, including a Rewards Member with no personal purchase, may remain eligible for those portions of the Rewards Plan specifically made available without Active or Preferred qualification.
Additional Bonus levels, Rewards, ranks, or benefits may require Product Volume (PV), personally referred Active or Preferred Members, team volume, rank, or other qualification requirements described in the current Rewards Plan.
The Company may establish qualification methods that allow certain Rewards Members to satisfy Active, Preferred, Bonus, rank, or other requirements through approved combinations of personal Product Volume (PV), personally referred Members, subscription activity, team activity, organizational activity, or other criteria described in the current Rewards Plan.
Where an alternative qualification method is available, the applicable requirements will be established by the Company and communicated through the current Rewards Plan Guide, back office, official program materials, or other Company-approved communication.
Membership status, Rewards eligibility, Bonus qualification, rank, and other program benefits may be determined using monthly, weekly, rolling, subscription-based, or other qualification periods established by the Company.
The Company may define when a qualifying period begins and ends and how orders, subscriptions, returns, cancellations, or other activity are credited within that period.
Unless specifically stated otherwise, qualification in one period does not guarantee qualification in a future period.
Eligible purchases made by Community Members may generate Product Volume (PV) and may contribute to Rewards Plan activity when provided by the current Rewards Plan.
The Company may determine how Community Member PV is credited, allocated, placed, or otherwise applied within the Rewards Plan, including within Unilevel, Binary, Referral Tree, team, organizational, or other approved structures.
Community Member purchases do not require the Community Member to become a Rewards Member.
Eligible purchases or transactions generated through wholesale, professional, organizational, fundraising, digital, AI, marketplace, retail, subscription, or other Company-approved programs may be assigned Product Volume (PV) or other Rewards credit when established by the Company.
The amount and allocation of such volume may vary based upon the product, service, program, pricing structure, customer type, distribution channel, country, or commercial relationship.
Participation in a special program does not automatically guarantee PV, Rewards, Bonus eligibility, or referral credit unless specifically provided by the Company.
When a transaction that generated Product Volume (PV), qualification credit, Rewards, Bonus credit, team volume, or rank credit is later returned, refunded, canceled, reversed, disputed, or charged back, the Company may reverse or adjust the related volume, qualification, Rewards, rank, or other benefits.
Such adjustments may affect the Member who made the purchase, the referring Rewards Member, other eligible Rewards Members, team volume, Bonus calculations, rank qualification, or other participants whose eligibility was based upon the original transaction.
Adjustments may be applied during the current or a future Rewards period when permitted by applicable law and Company policy.
The Company may correct errors involving Product Volume (PV), qualification status, genealogy placement, Rewards calculations, rank, Bonus credit, subscription status, transaction coding, or other administrative matters.
Corrections may result in increases or decreases to volume, qualification, Rewards, or other benefits.
The Company will use reasonable efforts to maintain accurate records and make appropriate corrections when an error is identified.
The current NRG Wave Rewards Plan Guide governs the specific operating requirements for Product Volume (PV), qualifications, Bonus structures, levels, ranks, team volume, and other Rewards Plan calculations.
If this Agreement describes a general principle and the current Rewards Plan provides more detailed operating requirements, the current Rewards Plan will control those operational details, subject to applicable law.
When a new Community Member or Rewards Member joins NRG Wave through the personal referral link of another Rewards Member, or other Company-approved referral method, the referring Rewards Member may be identified within the Company’s records as that Member’s Referring Member, or Sponsor.
The Referring Member Relationship helps establish referral credit, genealogy, Rewards eligibility, team structure, and other relationships within the NRG Wave Rewards Plan.
A Referring Member does not own, control, employ, or have legal authority over the Members they personally refer and/or the Members in their Referral Tree.
Each Member remains responsible for their own decisions, purchases, participation, business activities, and compliance with Company policies.
For purposes of the NRG Wave Rewards Plan, the Rewards Member who personally introduces or refers another Member to NRG Wave may be identified as Referring Member, Referred By, or Sponsor, depending upon the context, system, document, or Company-approved terminology being used.
These terms generally describe the same personal referral relationship unless otherwise specifically stated by the Company.
The Company may use different terminology on registration pages, Member profiles, documents, back-office systems, genealogy reports, training materials, the Rewards Plan, or other Company-approved systems and communications.
For example, a Member registration page or back office may display Referred By, while Rewards Plan systems and admin areas may use Sponsor or another equivalent term.
Rewards Members are encouraged to provide reasonable support, education, information, and guidance to the Members they personally refer.
Such support may include helping Members understand NRG Wave products, services, community resources, the Rewards Plan, YOU + 2 Share & Support Marketing, educational programs, back-office tools, and other Company-approved resources.
A Referring Member may not make decisions on behalf of another Member, control another Member’s account, make unauthorized purchases, submit inaccurate information, or otherwise act without the Member’s permission.
The Company determines how Members are recorded, credited, and placed within the applicable Referral Tree, Unilevel, Binary, or other genealogy structures used by the Rewards Plan.
A Member’s Referral Relationship and Binary placement may serve different functions within the Rewards Plan and are not necessarily the same.
Once a Member has been registered and placed within the applicable genealogy, changes may be restricted in order to protect the integrity of the Rewards Plan, Member relationships, qualification history, and previously calculated Rewards.
Because Referral Relationships can affect genealogy, qualification, Rewards, and team development, Sponsor changes are not intended to be routine.
A Rewards Member who wishes to change Sponsors must submit a request through a Company-approved process and provide any information or documentation required by the Company.
The Company may approve or deny a Sponsor-change request based upon the circumstances, the Member’s activity, genealogy relationships, potential impact upon other Members, previously earned Rewards, and applicable Company policies.
Except where the Company approves an exception in writing, a Member who voluntarily resigns or whose Rewards Membership is terminated and who later wishes to re-enroll under a different Sponsor must remain out of the Rewards Plan for 180 days before becoming eligible to establish a new Rewards Membership under another Sponsor.
The Company may require the waiting period to begin from the effective date of resignation or termination or from another date reasonably established under applicable Company policy when necessary to prevent circumvention of the Sponsor-change rules.
Re-enrollment after the waiting period is not automatic and remains subject to applicable eligibility requirements and Company approval.
A Rewards Member may voluntarily resign their Rewards Membership at any time by submitting a request through a Company-approved process.
The Company may require reasonable identity verification or written confirmation before processing the resignation.
Upon resignation, the Member is no longer eligible to participate in the Rewards Plan, enroll or refer new Members through the former position, use Rewards Member-only business privileges associated with that position, or represent themselves as a current NRG Wave Rewards Member.
Resignation does not eliminate obligations under this Agreement that by their nature or express terms continue after Rewards Membership ends.
Termination of a Rewards Membership by the Company ends the Member’s right to participate in the Rewards Plan and exercise the rights and privileges associated with the terminated position.
Corrective action, grounds for suspension or termination, and the opportunity to respond are governed by Section 11: Compliance & Corrective Action.
Termination does not eliminate obligations, debts, compliance matters, confidentiality requirements, intellectual-property restrictions, or other responsibilities that arose before termination or that otherwise survive under this Agreement.
If a Rewards Member voluntarily resigns their Rewards Membership or their Rewards Membership is terminated by the Company, the resigning or terminated Member does not retain ownership or control of the Members or genealogy associated with their former Rewards Membership.
Unless otherwise determined by the Company, each Member personally referred or enrolled by the resigning or terminated Rewards Member will be reassigned to the former Rewards Member’s immediate Sponsor and will become personally referred Members of that Sponsor for purposes of the Rewards Plan.
The remaining referral organization and genealogy may compress or otherwise be adjusted upward as necessary to remove the resigned or terminated position while preserving the continuity of the organization and operation of the Rewards Plan.
Any accumulated team relationships, volume, qualification, Rewards eligibility, Binary placement, or other genealogy-related activity will be handled in accordance with the current Rewards Plan and Company policies.
A former Rewards Member who later re-enrolls under another Sponsor does not regain or transfer the Members, genealogy, team volume, rank history, or other organizational relationships associated with their former Rewards Membership.
The new Rewards Membership begins as a new position unless otherwise specifically approved in writing by the Company.
Becoming inactive is different from resignation or termination.
A Rewards Member who simply becomes inactive or no longer meets current Active or Preferred qualification requirements remains in their existing Sponsor and genealogy position unless otherwise provided by Company policy.
The Member’s personally referred Members and existing downline relationships are not reassigned solely because the Rewards Member becomes inactive.
Eligibility to receive specific Rewards, Bonuses, levels, ranks, or other benefits while inactive will be determined by the current Rewards Plan, including any applicable qualification requirements or Dynamic Compression provisions.
A current or former Rewards Member may not use another individual, family member, business entity, alternate identity, duplicate account, or other arrangement for the purpose of avoiding the 180-day waiting period or otherwise circumventing the Sponsor-change requirements of this Agreement.
A Member may not operate, control, or substantially conduct another person’s Rewards Membership as a means of maintaining Rewards Plan activity during a required waiting period.
The Company may deny or reverse an enrollment, restore or adjust genealogy, withhold or correct improperly generated Rewards where permitted by law, restart an applicable waiting period, or take other corrective action when it reasonably determines that an attempt has been made to circumvent these requirements.
The Company may approve an exception to the standard Sponsor-change, genealogy, or waiting-period requirements when circumstances reasonably justify doing so.
Examples may include:
Approval of an exception in one situation does not require the Company to approve the same exception in another situation.
Members may not sell, trade, purchase, exchange, or privately transfer Sponsor positions or genealogy relationships except through a Company-approved transfer or business-ownership process permitted under this Agreement.
No Member may offer money, products, incentives, compensation, or other consideration to induce another Member to improperly change Sponsors or circumvent Company policies.
The Company recognizes the value of relationships developed by Rewards Members who personally introduce others to the NRG Wave Community.
Sponsor-change policies are intended to protect those relationships while also allowing the Company reasonable flexibility to correct errors, resolve disputes, address exceptional circumstances, and protect the overall integrity of the NRG Wave Rewards Plan.
A Rewards Membership and the rights associated with participation in the NRG Wave Rewards Plan may not be sold, assigned, transferred, gifted, pledged, or otherwise transferred to another person or entity without prior written approval from the Company.
Any approved transfer must comply with this Agreement, the Policies & Procedures, the current Rewards Plan, applicable law, and any additional requirements established by the Company.
The Company may require documentation necessary to verify ownership, identity, eligibility, legal authority, tax information, business-entity information, or other matters related to a proposed transfer.
Approval of one transfer does not require the Company to approve another transfer under different circumstances.
A Rewards Member who wishes to sell or transfer their NRG Wave-related business interest to another eligible person or entity must receive prior written approval from the Company before completing the transaction.
Any proposed purchaser or transferee must satisfy the eligibility requirements applicable to Rewards Members and agree to comply with the current Rewards Member Agreement, Policies & Procedures, Rewards Plan, and other applicable Company policies.
An approved sale or transfer does not constitute the sale or ownership of individual Members.
Community Members, Rewards Members, customers, organizations, or other participants within a genealogy remain independent participants in the NRG Wave Community and are not the property of any Rewards Member.
What may be transferred, when approved by the Company, is the transferring Member's contractual position and applicable rights within the Rewards Plan, subject to all existing genealogy, qualification, compliance, and Company requirements.
Unless otherwise approved by the Company, an authorized transfer of an existing Rewards Membership will maintain the existing Sponsor relationship, genealogy position, and applicable downline structure associated with that membership.
The person or entity receiving the approved transfer assumes responsibility for operating the transferred Rewards Membership in accordance with current Company policies.
An approved transfer does not automatically permit the transferee to relocate the position under another Sponsor, alter existing genealogy, or combine the position with another Rewards Membership.
Any such change requires separate Company approval.
Upon the death of a Rewards Member, the Member's Rewards Membership may be transferred to a legally authorized heir, beneficiary, estate, trust, or other eligible successor when permitted by applicable law and approved by the Company.
The Company may require documentation such as a death certificate, will, trust document, court order, estate documentation, proof of beneficiary status, identification, tax information, or other evidence reasonably necessary to establish the legal authority of the person requesting the transfer.
Until the required documentation has been received and approved, the Company may temporarily restrict transfers, account changes, or distributions associated with the Rewards Membership as reasonably necessary to protect the account and the interests of all parties.
An heir or beneficiary who inherits a Rewards Membership must satisfy all applicable eligibility requirements and accept the current Rewards Member Agreement and Company policies before actively operating the inherited Rewards Membership.
An inherited Rewards Membership generally retains its existing Sponsor relationship and genealogy position unless a change is specifically approved by the Company.
Inheritance of a Rewards Membership does not provide the heir or beneficiary with ownership or control over the individual Members within the genealogy.
The inherited interest consists only of the contractual rights and responsibilities associated with the applicable Rewards Membership.
Rewards that were properly earned by a deceased Rewards Member before death may be paid to the Member's estate, beneficiary, legally authorized representative, or approved successor after the Company receives any documentation reasonably necessary to determine the proper recipient.
Rewards generated after the Member's death will be handled according to the current Rewards Plan, applicable law, the status of the Rewards Membership, and any approved succession or inheritance arrangement.
If a Rewards Member becomes legally incapacitated or otherwise unable to manage their Rewards Membership, an authorized guardian, conservator, trustee, attorney-in-fact, or other legally authorized representative may request permission to manage the Membership on the Member's behalf.
The Company may require appropriate legal documentation before granting account access or permitting another person to exercise authority over the Rewards Membership.
Such authorization does not automatically transfer ownership of the Rewards Membership.
Where permitted by the Company, a Rewards Membership may be owned or operated through a corporation, limited liability company, partnership, trust, or other approved legal entity.
A material change in the ownership or control of such an entity may be treated as a transfer of the Rewards Membership and may require prior Company approval.
The Company may require updated ownership information, tax documentation, organizational documents, beneficial-owner information, or other records reasonably necessary to verify the entity and the individuals authorized to act on its behalf.
A sale, inheritance, assignment, business-entity change, or other transfer may not be used primarily to avoid a suspension, termination, Sponsor-change waiting period, compliance investigation, debt, chargeback, qualification requirement, or other obligation under this Agreement or Company policies.
The Company may deny, delay, condition, or reverse a proposed transfer when reasonably necessary to protect the integrity of the NRG Wave Community, the Rewards Plan, Member relationships, or applicable legal and regulatory requirements.
The Company reserves the right to establish reasonable procedures and documentation requirements governing transfers, sales, inheritance, succession, incapacity, and changes in ownership or control.
No transfer becomes effective until approved and recorded by the Company.
Each Rewards Member is responsible for understanding and satisfying any federal, state, local, provincial, territorial, or other tax obligations that may apply to their participation in NRG Wave.
Because Rewards Members participate as independent contractors and not employees of the Company, Members are responsible for their own income taxes, self-employment taxes, business taxes, licensing fees, registrations, and other tax or financial obligations arising from their independent business activities.
The Company does not provide tax, accounting, legal, or financial advice to Rewards Members.
The Company or its approved payment provider may require a Rewards Member to provide a valid Social Security number, Employer Identification Number, Tax Identification Number, or other legally required tax information before Rewards can be paid or reported.
Where required by applicable law, the Company or an approved payment provider may issue tax forms or report Rewards, Bonuses, incentives, or other payments to the appropriate governmental authority.
A Rewards Member is responsible for maintaining accurate tax information and promptly updating the Company when required information changes.
Failure to provide required tax or identification information may result in delayed, restricted, or withheld Rewards until the necessary information has been provided.
When an approved Rewards Membership is operated through a corporation, limited liability company, partnership, trust, nonprofit organization, association, or other legal entity, the entity and its authorized representatives are responsible for providing the tax and business information required by the Company.
Approval to operate through a business entity does not relieve the individuals associated with that entity from any personal tax, reporting, licensing, or legal obligations that may apply to them.
The Company may require updated entity documents, ownership information, tax identification numbers, or other information when reasonably necessary.
Each Rewards Member is responsible for determining what expenses, if any, they choose to incur in connection with their independent NRG Wave activities.
Such expenses may include internet service, mobile devices, advertising, travel, events, business supplies, professional services, software, education, or other independently chosen business expenses.
The Company does not require a Rewards Member to incur substantial business expenses in order to participate in the Rewards Plan unless a particular optional program or activity specifically requires an associated cost.
The Company does not guarantee that any expense incurred by a Rewards Member will result in income, Rewards, business growth, or tax deductions.
Purchases of NRG Wave products, services, subscriptions, digital offerings, or other items may be subject to applicable sales tax, use tax, value-added tax, goods and services tax, or other transaction-based taxes.
Where required or permitted by law, the Company, its vendors, payment processors, marketplace providers, fulfillment partners, or other authorized parties may calculate, collect, and remit applicable taxes.
Where the Company does not collect a tax that is legally the responsibility of a Member, customer, business, organization, or other purchaser, that party remains responsible for satisfying the applicable tax obligation.
Where the Company permits product resale, wholesale purchases, professional purchasing, fundraising, organizational purchasing, or other special programs, the participant may be required to provide valid resale certificates, exemption certificates, business licenses, tax registrations, or other documentation before receiving tax-exempt or special tax treatment.
The Company may reject, suspend, or revoke tax-exempt treatment when required documentation is incomplete, expired, invalid, or otherwise unacceptable.
Any tax exemption approved by the Company applies only as permitted by applicable law and does not transfer responsibility for taxes that remain legally payable by the Member or purchasing entity.
Participation as a Rewards Member does not create eligibility for employee wages, unemployment benefits, workers' compensation benefits, retirement benefits, health insurance, paid leave, or other employee benefits from NRG Wave.
Rewards Members are responsible for obtaining any insurance, retirement planning, professional services, or other benefits they believe are appropriate for their independent business activities.
Rewards Members are encouraged to maintain accurate records of their Rewards, purchases, returns, business expenses, tax documents, and other financial activity associated with their independent NRG Wave business.
The Company may provide transaction histories, payment reports, Reward statements, or other records for informational purposes, but each Rewards Member remains responsible for maintaining records necessary for their own tax, accounting, or business purposes.
Tax laws, reporting requirements, payment-processing rules, and business-registration requirements may change over time and may differ by jurisdiction.
The Company may modify its reporting procedures, documentation requirements, payment processes, tax-collection practices, or related policies as necessary to comply with applicable law.
Rewards Members are responsible for obtaining advice from a qualified tax, accounting, or legal professional regarding their individual circumstances when appropriate.
Each Rewards Member is responsible for providing complete, accurate, and current information when establishing and maintaining their NRG Wave account.
Information provided to the Company may include a Member’s name, business or entity name, mailing address, email address, telephone number, tax information, payment information, identification information, and other information reasonably required to administer the account.
A Rewards Member must not knowingly provide false, misleading, fabricated, incomplete, or unauthorized information.
Rewards Members are responsible for keeping their account information current.
Changes to a Member’s name, address, email address, telephone number, business entity, tax information, payment information, or other account information must be submitted through a Company-approved process.
The Company may require identity verification, supporting documentation, or additional authorization before making certain account changes.
Some account information may be updated directly by the Member through their back office or other approved system, while other changes may require assistance or approval from the Company.
The Company may assign each Member an account number, Member ID, username, referral identifier, or other unique identifying information for administrative, genealogy, Rewards Plan, payment, security, and recordkeeping purposes.
A username, referral link, email address, or other publicly visible identifier does not by itself establish ownership of a Rewards Membership or replace the Company’s official account records.
The Company may modify or replace account-identification methods as its technology and systems evolve.
Each Rewards Member is responsible for maintaining the confidentiality and security of their login credentials, passwords, authentication methods, payment information, and other account-access information.
Members should not knowingly allow unauthorized individuals to access or operate their account.
If a Rewards Member believes their account, password, payment information, personal information, or other credentials have been compromised, the Member should notify the Company as soon as reasonably possible.
The Company may temporarily restrict account access, require password changes, require identity verification, or take other reasonable security measures when suspicious or unauthorized activity is detected.
A Rewards Member may authorize another person to assist with certain administrative or business activities only when permitted by the Company.
Authorization to assist a Member does not transfer ownership of the Rewards Membership, Sponsor relationship, genealogy position, Rewards rights, or other contractual rights unless an approved transfer has occurred under this Agreement.
The Company may require written authorization or other verification before discussing or changing account information with anyone other than the Member or an authorized representative.
For a business entity, trust, organization, or other approved legal entity, the Company may designate or recognize one or more authorized representatives who may act on behalf of the entity.
No person may create, access, operate, control, or make changes to another Member’s account without appropriate authorization.
Prohibited activity may include:
Such activity may result in corrective action under this Agreement.
The Company’s electronic and administrative records will generally be used to determine account information, enrollment dates, Sponsor or Referred By relationships, genealogy placement, orders, Product Volume (PV), qualification, Rewards calculations, payment activity, and other matters relating to participation in the Rewards Plan.
If a Member believes the Company’s records contain an error, the Member should notify the Company through an approved support or reporting process and provide any reasonably available information supporting the requested correction.
The Company may investigate and correct administrative, technical, genealogy, transaction, qualification, or Rewards-related errors when appropriate.
A Rewards Member should review account information, genealogy reports, transaction histories, Rewards statements, qualification status, and other available records periodically.
If a Member believes an error or discrepancy has occurred, the Member should report it within a reasonable period after discovering the issue.
The Company may establish specific reporting periods or procedures for certain types of errors through the Policies & Procedures, Rewards Plan, back office, or other official communication.
Failure to report an error promptly may make the issue more difficult to investigate or correct, particularly when subsequent Rewards periods, transactions, genealogy activity, or payments have already been processed.
Personal information collected in connection with a Member account will be handled in accordance with the NRG Wave Privacy Policy, applicable law, and other Company policies.
Rewards Members may receive access to limited information regarding Members within their referral or genealogy organization when necessary for legitimate NRG Wave business purposes.
Such access does not authorize a Rewards Member to use Member information for unrelated solicitation, unauthorized marketing, resale, disclosure, or other improper purposes.
Additional confidentiality requirements are addressed elsewhere in this Agreement.
The Company may update, replace, migrate, or modify its websites, back-office systems, genealogy software, payment systems, databases, Member-identification methods, security procedures, and other technologies as business needs evolve.
The Company will use reasonable efforts to preserve accurate Member, genealogy, transaction, qualification, and Rewards records during such changes.
If a technical or administrative error occurs during a system change, the Company may make reasonable corrections consistent with the Rewards Plan, this Agreement, and applicable law.
During participation in NRG Wave, a Rewards Member may receive access to information that is confidential, proprietary, private, or not generally available to the public.
Confidential Information may include, where applicable:
Member Information Information regarding Community Members, Rewards Members, customers, professionals, organizations, or other participants may be made available to a Rewards Member only when reasonably necessary for legitimate NRG Wave business, referral, support, or Rewards Plan purposes.
Access to Member information does not create ownership rights in that information.
Rewards Members may not sell, rent, disclose, distribute, publish, scrape, export, or otherwise use Member information for unrelated commercial purposes without appropriate authorization.
Member information may not be used to systematically solicit Members for unrelated business opportunities in violation of this Agreement.
Referral Tree, genealogy, team, qualification, Rewards, and related organizational reports made available by the Company are provided for legitimate NRG Wave business purposes.
A Rewards Member may use such information to support Members within their referral organization, understand the Rewards Plan, monitor qualification, provide education, and conduct other Company-approved activities.
Rewards Members may not use Referral Tree or genealogy information as a private lead list or database for unrelated commercial solicitation, outside recruiting, resale, or unauthorized disclosure.
Rewards Members may not disclose, reproduce, distribute, sell, publish, or use confidential or proprietary Company information except as authorized by the Company.
This restriction does not apply to information that:
Where legally permitted, a Rewards Member who is required to disclose confidential Company information should notify the Company so that appropriate protective measures may be considered.
NRG Wave may receive or use confidential information belonging to independently owned businesses, professionals, creators, technology providers, vendors, licensors, organizations, or other third parties.
Rewards Members must respect applicable confidentiality restrictions relating to such information in the same manner as confidential Company information when access is provided through NRG Wave.
Nothing in this Agreement transfers ownership of independently owned confidential information to the Company or to a Rewards Member.
Rewards Members should take reasonable steps to protect confidential information from unauthorized access, use, disclosure, loss, or distribution.
Reasonable safeguards may include protecting passwords, limiting access to reports or files, using secure devices and systems, and avoiding unnecessary sharing of sensitive Member or Company information.
A Rewards Member who becomes aware of unauthorized disclosure, access, loss, or misuse of confidential information should notify the Company as soon as reasonably practical.
Confidential Information obtained through participation in NRG Wave may not be used primarily to develop, promote, or support an unrelated business, direct selling company, network marketing opportunity, affiliate program, competing venture, or other outside commercial activity.
This provision does not prohibit a Rewards Member from operating other lawful businesses or using information they independently developed or lawfully obtained outside of NRG Wave.
The purpose of this restriction is to protect confidential information and Member relationships, not to impose a general non-compete obligation.
Upon resignation, termination, expiration of authorized access, or request by the Company, a former or current Rewards Member may be required to stop using and, where reasonably practical, return, delete, or destroy confidential information obtained through restricted Company systems.
Termination or resignation automatically ends any continuing right to access Rewards Member-only genealogy reports, Member databases, internal reports, or other restricted information.
This requirement does not obligate a Member to delete records they are legally required to retain or information they independently own.
Confidentiality After Membership Ends The obligation not to improperly disclose or misuse confidential information continues after a Rewards Membership ends to the extent reasonably necessary to protect Member privacy, confidential business information, proprietary information, trade secrets, and other legally protected interests.
This obligation does not prevent a former Rewards Member from using their own general knowledge, skills, experience, personal relationships, or independently developed information after leaving NRG Wave.
Company Remedies Unauthorized use or disclosure of confidential information may result in corrective action under this Agreement.
Where appropriate and permitted by law, the Company or the lawful owner of the information may also pursue other available remedies necessary to protect confidential information, Member privacy, intellectual property, or other legitimate interests.
Each Rewards Member is responsible for their own independent business activities, statements, representations, marketing, communications, purchases, expenses, tax obligations, use of products or services, and compliance with this Agreement and applicable law.
A Rewards Member is also responsible for the actions of individuals acting on their behalf when those actions relate to the Member’s independent NRG Wave business activities.
The Company is not responsible for unauthorized representations, promises, agreements, commitments, expenses, or other actions undertaken independently by a Rewards Member.
To the extent permitted by applicable law, a Rewards Member agrees to indemnify and hold harmless NRG Wave, its parent or affiliated companies, officers, directors, employees, authorized representatives, and agents from claims, losses, liabilities, damages, penalties, costs, or reasonable legal expenses arising from the Rewards Member’s:
This provision is intended to protect the Company from liability caused by conduct that is outside the Company’s authorization or control.
Nothing in this Agreement is intended to eliminate responsibility of the Company for its own acts or omissions where liability may not lawfully be excluded or limited.
To the extent required by applicable law, NRG Wave remains responsible for obligations arising directly from its own legally actionable conduct.
Nothing in this Section requires a Rewards Member to indemnify the Company for liability that applicable law prohibits the Company from transferring to another party.
NRG Wave may use or provide access to third-party manufacturers, fulfillment companies, payment providers, financial institutions, technology providers, AI Services, software platforms, shipping companies, marketplaces, digital-asset providers, vendors, professionals, or other independent services.
The Company may not control every aspect of the operation, availability, security, performance, pricing, policies, or actions of an independent third-party provider.
Use of a third-party product or service may be subject to additional terms, privacy policies, warranties, limitations, fees, or requirements established by that provider.
The Company will not be responsible for the independent acts or omissions of third parties except to the extent responsibility is imposed upon the Company by applicable law or a separate written agreement.
Websites, back-office systems, referral systems, genealogy software, payment platforms, AI Services, digital tools, marketplaces, and other technology may occasionally experience maintenance, interruptions, delays, errors, outages, cybersecurity incidents, or other technical problems.
The Company will use reasonable efforts to operate and maintain its systems but does not guarantee uninterrupted or error-free access to every technology, platform, service, or feature.
Where reasonably possible, the Company may correct transactions, genealogy records, Product Volume (PV), Rewards calculations, payments, or other records affected by a verified technical or administrative error.
Participation in NRG Wave, the NRG Wave Community, or the Rewards Plan does not guarantee income, business growth, customer acquisition, team development, rank advancement, product results, financial success, or any particular outcome.
Each Member’s results may vary based upon individual circumstances, effort, skill, experience, activity, customer demand, market conditions, expenses, and other factors.
This provision supplements the income and earnings requirements established elsewhere in this Agreement. The FTC continues to emphasize that all marketing earnings representations must be truthful and supported by appropriate evidence.
To the fullest extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from participation in the NRG Wave Community, the Rewards Plan, or use of Company products, services, systems, technologies, or programs, except where such limitation is prohibited by law.
Any limitation of liability under this Agreement is subject to applicable consumer-protection laws and other legal rights that cannot lawfully be waived or restricted.
Nothing in this Agreement is intended to limit liability for fraud, willful misconduct, or any other liability that applicable law does not permit the parties to exclude or limit.
The Company will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fires, floods, epidemics or public-health emergencies, war, terrorism, civil unrest, governmental actions, labor disruptions, utility failures, internet or telecommunications outages, cyberattacks, transportation interruptions, supply-chain disruptions, payment-network failures, or similar events.
The Company may temporarily modify operations, shipping, payments, programs, services, or other activities when reasonably necessary in response to such circumstances.
A Rewards Member is responsible for determining whether insurance is appropriate for their independent business activities.
The Company does not provide general business, professional, automobile, property, health, workers’ compensation, or other insurance coverage for Rewards Members solely by reason of their participation in NRG Wave.
Where a particular professional, wholesale, retail, organizational, event, or other special program requires insurance, the Company may require proof of appropriate coverage as a condition of participation.
Obligations relating to indemnification, confidentiality, intellectual property, amounts owed, dispute resolution, and other provisions that by their nature are intended to continue may survive resignation, termination, transfer, or other ending of a Rewards Membership to the extent permitted by applicable law.
NRG Wave encourages Members and the Company to make reasonable efforts to resolve disputes through direct communication before beginning formal legal proceedings.
A Rewards Member who believes a dispute has arisen regarding this Agreement, the Rewards Plan, Rewards, genealogy, account activity, membership status, Company policies, products, services, or other matters relating to participation in NRG Wave should first provide the Company with reasonable notice of the issue and an opportunity to review and respond.
The Company may establish additional complaint, review, mediation, or internal dispute-resolution procedures through its Policies & Procedures or other official Company communications.
Before filing an arbitration proceeding, the parties should make a reasonable good-faith effort to resolve the dispute informally.
Either party may provide written notice describing the nature of the dispute, the relevant facts, and the relief being requested.
Unless immediate legal relief is reasonably necessary, the parties should allow a reasonable period for review, communication, and possible resolution before proceeding to arbitration.
Nothing in this provision prevents the Company from taking appropriate compliance, account-security, payment, or protective action while a dispute is being reviewed.
Except where prohibited by applicable law or specifically excluded by this Agreement, any dispute, claim, or controversy arising out of or relating to:
will be resolved through final and binding arbitration rather than through a court trial, except where applicable law requires otherwise.
To the extent applicable, this agreement to arbitrate will be governed by the Federal Arbitration Act and applicable federal arbitration law.
Arbitration agreements involving interstate commerce are generally subject to the Federal Arbitration Act, which provides for the enforcement of written agreements to arbitrate, subject to applicable law.
Arbitration will be conducted before a neutral arbitrator under procedures established by a nationally recognized arbitration organization selected or approved by the Company, unless the parties agree upon another lawful procedure or applicable law requires otherwise.
The Company may identify the applicable arbitration organization, rules, filing procedures, location, remote-hearing options, and related requirements in the Policies & Procedures, this Agreement, or other official legal materials.
The arbitrator will have authority to award remedies available under applicable law and consistent with this Agreement.
The arbitration award will be final and binding, subject to any review, confirmation, modification, or challenge permitted by applicable law.
To the fullest extent permitted by applicable law, disputes between a Rewards Member and the Company will be resolved on an individual basis.
Neither party will seek to combine or consolidate an individual dispute with the claims of unrelated individuals except where both parties agree or applicable law requires otherwise.
To the fullest extent permitted by law, a Rewards Member agrees not to bring or participate in a class, collective, consolidated, or representative action against the Company concerning a dispute subject to arbitration.
For disputes properly subject to arbitration, both the Rewards Member and the Company knowingly waive the right to have the dispute decided by a judge or jury in court.
This waiver applies only to claims lawfully subject to arbitration and does not eliminate rights that applicable law does not permit the parties to waive.
Either party may bring an individual claim in a small claims court of competent jurisdiction when the claim qualifies for that court and applicable law permits it.
Nothing in this Section prevents either party from seeking temporary, preliminary, or emergency relief from a court when reasonably necessary to protect confidential information, intellectual property, account security, Member information, assets, or other rights while an arbitration or other proceeding is pending.
Government agencies and regulatory authorities retain any rights or authority provided to them by applicable law.
Arbitration fees and costs will be allocated in accordance with applicable law and the rules of the arbitration organization administering the proceeding.
Each party will generally be responsible for its own attorneys' fees and expenses unless applicable law, this Agreement, or the arbitrator's lawful decision provides otherwise.
The Company may establish additional procedures intended to make arbitration reasonably accessible to Members where required or appropriate.
This Agreement will be governed by and interpreted under the laws of the State of Nevada, without regard to conflict-of-law principles, except where applicable federal law or the mandatory law of another jurisdiction requires otherwise.
For any dispute that is not legally subject to arbitration, venue and jurisdiction will lie in an appropriate state or federal court located in Clark County, Nevada, except where applicable law requires another location.
Each party consents to such jurisdiction and venue to the extent permitted by applicable law.
The Company may establish different dispute-resolution, arbitration, governing-law, venue, mediation, consumer-protection, or other legal provisions for Members residing in jurisdictions where different requirements apply.
If a country, state, province, territory, or other jurisdiction requires rights or procedures that conflict with this Section, the applicable mandatory law will control to the extent required.
Because arbitration provisions can materially affect legal rights, the Company may establish special notice, consent, or acceptance requirements for future material changes to this Section.
Any amendment to the arbitration provisions will be implemented in accordance with applicable law.
The dispute-resolution, arbitration, governing-law, and related provisions of this Section will survive resignation, termination, transfer, expiration, or other ending of a Rewards Membership to the extent permitted by applicable law.
NRG Wave operates in an evolving business, regulatory, technological, and marketplace environment.
Subject to applicable law, the Company may modify, amend, update, replace, or supplement this Rewards Member Agreement, the Policies & Procedures, the Rewards Plan, and other applicable Company policies or program requirements when reasonably necessary.
Changes may be made for reasons including:
The Company will provide reasonable notice of material changes through one or more Company-approved communication methods.
Notice may be provided through:
The effective date of a material change may be stated in the applicable notice or updated document.
Nevada law recognizes that transactions and records may be conducted electronically when the parties have agreed to transact by electronic means, subject to applicable requirements. Federal law also recognizes the validity of electronic contracts and signatures, subject to applicable statutory protections.
Rewards Members are responsible for reviewing material Company communications, updated agreements, policies, and Rewards Plan information made reasonably available to them.
The Company may maintain current versions of applicable documents within the Member back office, Company website, registration system, or other official location.
A Rewards Member should contact the Company if they have questions regarding a material change.
Unless otherwise required by applicable law, amendments may become effective on the date identified by the Company after reasonable notice has been provided.
The Company may make administrative, technical, formatting, typographical, or clarification changes that do not materially alter a Member's rights or obligations without providing the same level of advance notice required for a material amendment.
Changes required by law, regulation, court order, governmental authority, payment provider, technology provider, or other circumstances outside the Company's reasonable control may take effect as necessary to maintain legal or operational compliance.
To the extent permitted by applicable law, continued participation as a Rewards Member after the effective date of an amendment may constitute acceptance of the updated terms when appropriate notice has been provided.
The Company may require affirmative electronic acceptance of certain material amendments before a Rewards Member may continue using particular Rewards Plan privileges, back-office features, payment services, digital tools, or other Company programs.
Nothing in this provision is intended to eliminate any consent or notice requirement imposed by applicable law.
When a change materially affects a Rewards Member's contractual rights or obligations, the Company may provide additional notice, require affirmative acceptance, establish a future effective date, or use another legally appropriate process.
The Company may determine the appropriate amendment process based upon the nature of the change, applicable law, and the program or provision involved.
Rewards Plan Changes The Company may modify the Rewards Plan, including Rewards, Bonus percentages, qualification requirements, ranks, levels, Product Volume (PV), incentives, promotions, Dynamic Compression provisions, payment procedures, or other operating features, subject to applicable law.
Unless otherwise required by law or expressly stated by the Company, Rewards Plan changes will apply prospectively to activity occurring on or after the effective date of the change.
A change to the Rewards Plan does not create a right to continue receiving a particular Bonus, percentage, rank benefit, qualification method, promotion, or other program feature indefinitely.
Nothing in this Section is intended to permit the Company to arbitrarily cancel Rewards that were properly earned under the applicable Rewards Plan before an amendment became effective.
Previously calculated or paid Rewards may still be subject to legitimate adjustments arising from returns, refunds, chargebacks, fraud, qualification corrections, calculation errors, compliance matters, or other circumstances already authorized by this Agreement, the Rewards Plan, or applicable law.
Material amendments to the arbitration or dispute-resolution provisions of this Agreement may be subject to separate notice, consent, acceptance, or effective-date requirements.
The Company will implement changes to arbitration provisions in accordance with applicable law and the requirements established in Section 27: Dispute Resolution, Arbitration & Governing Law.
Unless otherwise required by applicable law, the current effective version of this Agreement and incorporated Company policies will govern activity occurring after their applicable effective dates.
Earlier versions may continue to apply to matters arising during the period in which those versions were effective when legally appropriate.
The Company may maintain prior versions of agreements or policies for administrative, compliance, legal, or recordkeeping purposes.
If any provision of this Agreement is determined by a court, arbitrator, or other authority of competent jurisdiction to be invalid, illegal, or unenforceable, that determination will not automatically invalidate the remainder of this Agreement.
To the extent permitted by applicable law, the remaining provisions will continue in effect.
Where appropriate, an invalid or unenforceable provision may be interpreted or limited to the minimum extent reasonably necessary to make it enforceable while preserving its intended purpose.
Nevada law uses the same general severability concept in its statutory framework—that an invalid provision need not invalidate provisions capable of operating independently.
The failure or delay of the Company to enforce any provision of this Agreement, the Policies & Procedures, the Rewards Plan, or another applicable Company policy in a particular situation does not constitute a permanent waiver of that provision or the Company's right to enforce it in the future.
Similarly, the Company's decision to provide education, issue a warning, approve an exception, or exercise discretion in one situation does not require the Company to take the same action in another situation involving different facts or circumstances.
Any waiver by the Company of a material requirement under this Agreement must be authorized by an individual with appropriate authority to act on behalf of the Company.
Unless otherwise permitted by applicable law or Company policy, an informal statement, conversation, email, social media communication, action by another Member, or failure to enforce a provision will not by itself create a permanent waiver or modification of this Agreement.
A waiver granted in one instance does not constitute a continuing waiver unless expressly stated.
This Rewards Member Agreement, together with the documents incorporated into it by reference, constitutes the agreement governing a Rewards Member's participation in the NRG Wave Rewards Plan.
Applicable incorporated documents may include:
These documents should be read together and are intended to operate as part of the overall contractual relationship between the Company and the Rewards Member.
Certain specialized programs, services, business relationships, partnerships, licensing arrangements, technology services, professional programs, organizational programs, marketplaces, or other Company offerings may require a separate written agreement or additional terms.
Where a separate agreement expressly governs a particular program or transaction, the terms of that agreement will control with respect to that specific program or transaction to the extent of any direct conflict.
The existence of a separate agreement does not automatically replace this Rewards Member Agreement for matters unrelated to that separate program.
If provisions within applicable Company documents appear to conflict, they should be interpreted together whenever reasonably possible.
For specific operational matters involving Product Volume (PV), Rewards, Bonuses, qualification requirements, rank, Dynamic Compression, payment calculations, or other Rewards Plan mechanics, the current Rewards Plan Guide will generally control unless this Agreement or applicable law specifically provides otherwise.
For privacy matters, the Privacy Policy will govern the Company's handling of personal information.
For product returns, refunds, and related procedures, the Refund & Return Policy will govern unless another applicable product or program-specific term lawfully provides otherwise.
This Agreement will govern the general contractual relationship between the Company and the Rewards Member.
Section titles, subsection headings, formatting, examples, and organizational features are included for convenience and readability.
They are intended to help explain and organize this Agreement and should not be interpreted in a manner that contradicts the substantive provisions of the Agreement.
Examples provided within this Agreement are illustrative unless specifically stated to establish a binding operating rule.
References to a Section, policy, guide, program, or Company document include any lawful amendment, replacement, or successor version that becomes effective in accordance with this Agreement and applicable law.
References to singular terms may include the plural where the context reasonably requires, and references to the plural may include the singular.
Except where expressly stated in this Agreement or required by applicable law, this Agreement is intended to establish rights and obligations between the Company and the applicable Rewards Member.
Participation in the NRG Wave Community or a Member's referral organization does not by itself give another person or entity the right to enforce this Agreement as a third-party beneficiary.
Subject to applicable law, the Company may assign or transfer this Agreement, its rights, or its obligations in connection with a merger, acquisition, reorganization, sale of substantially all applicable assets, change in ownership, restructuring, or transfer to an affiliated or successor company.
Any successor assuming the Company's applicable obligations may continue administering Rewards Memberships and the Rewards Plan in accordance with this Agreement and applicable law.
A Rewards Member's ability to sell, transfer, or assign their individual Rewards Membership remains governed by Section 22: Transfer, Sale, Death & Inheritance.
Any provision that by its nature is intended to continue after a Rewards Membership ends will survive resignation, termination, transfer, expiration, or other ending of the contractual relationship to the extent permitted by applicable law.
Such provisions may include obligations relating to:
This Agreement is intended to be interpreted and applied in a manner consistent with applicable law.
Nothing in this Agreement is intended to waive, restrict, or eliminate a legal right that applicable law does not permit the parties to waive.
NRG Wave may conduct some or all aspects of its relationship with Rewards Members electronically.
Electronic systems may be used for registration, acceptance of agreements, account access, back-office communications, orders, subscriptions, payment information, Rewards statements, genealogy information, notices, policy updates, program information, tax documents, and other Company-approved business purposes.
A Rewards Member agrees that electronic communications and records may be used as part of their relationship with the Company, subject to applicable law.
A Rewards Member may accept this Rewards Member Agreement, the Policies & Procedures, the Rewards Plan, and other applicable Company terms electronically.
Electronic acceptance may include:
Where required by applicable law or Company policy, the Company may require separate acceptance of particular agreements, amendments, disclosures, or program terms.
To the extent permitted by applicable law, an electronic signature, electronic acceptance, or other authenticated electronic action may have the same force and effect as a handwritten signature.
A Rewards Member agrees not to deny the validity of an electronic agreement solely because it was created, accepted, signed, stored, or transmitted electronically.
The Company may use electronic-signature providers, identity-verification systems, authentication tools, or other technology to document acceptance or authorization.
The Company may create, maintain, store, reproduce, and rely upon electronic records relating to a Rewards Member's participation in NRG Wave.
Electronic records may include:
Subject to applicable law, properly maintained electronic records may be used by the Company to establish the history of a Member's account, transactions, acceptance, activity, or other relevant matters.
The Company may provide notices and communications to Rewards Members electronically through one or more methods, including:
A communication will generally be considered delivered when sent or made reasonably available through the applicable authorized communication method, subject to applicable law.
Each Rewards Member is responsible for maintaining accurate and current contact information with the Company, including an active email address and other required contact information.
A Member should promptly update the Company if their email address, telephone number, mailing address, or other relevant contact information changes.
The Company is not responsible for a Member's failure to receive an electronic communication when the Member has not maintained current contact information, except where applicable law provides otherwise.
The Company may allow Members to establish communication preferences for certain promotional, educational, community, or marketing communications.
A Member may be able to opt out of certain optional communications through an unsubscribe link, account setting, support request, or other Company-approved method.
Opting out of optional marketing communications does not necessarily prevent the Company from sending transactional, account-related, legal, compliance, payment, security, Rewards Plan, or other communications reasonably necessary to administer the Member's relationship with NRG Wave.
Where permitted by applicable law, a Rewards Member may receive agreements, notices, disclosures, policies, statements, tax documents, and other records electronically instead of in paper form.
The Company may establish procedures explaining how electronic documents may be accessed, downloaded, printed, retained, or requested in another available format.
If applicable law requires separate consent to electronic delivery of a particular document, the Company will obtain such consent when required.
A Rewards Member is responsible for maintaining reasonable access to the internet, email, compatible devices, software, or other technology necessary to receive electronic communications and access Company systems when participating electronically.
The Company may update technical requirements as its systems and platforms evolve.
If a Member experiences difficulty accessing an important Company document or communication, the Member should contact the Company through an approved support method.
A Rewards Member may not knowingly permit another person to falsely accept an agreement, electronically sign a document, change account information, or provide authorization in the Member's name without appropriate legal authority.
The Company may rely upon reasonable authentication, login, identity-verification, device, transaction, or electronic records when determining whether an action was taken through a Member's account.
Suspected unauthorized electronic activity should be reported as soon as reasonably possible.
The Company may use third-party providers for electronic signatures, email delivery, text messaging, identity verification, payment processing, cloud storage, account systems, communications, or other electronic services.
Use of such services may be subject to additional terms or privacy practices established by the applicable provider.
The Company may replace or modify electronic-service providers as reasonably necessary.
Where reasonably available and required by applicable law, a Rewards Member may request a paper copy of certain electronic records or agreements.
The Company may establish reasonable procedures for requesting such copies and may charge a reasonable reproduction or delivery fee when permitted by applicable law.
Where applicable law provides a right to withdraw consent to electronic delivery or electronic transactions, a Rewards Member may exercise that right through a Company-approved process.
The Company may explain whether withdrawal of electronic consent affects the Member's ability to participate in online services, the back office, electronic payments, or other programs that reasonably require electronic access.
Withdrawal of electronic consent does not invalidate electronic transactions, agreements, or records that were lawfully completed before the withdrawal became effective.
The Company may continue to send legally required, tax-related, payment-related, compliance-related, account-closing, dispute-related, or other necessary communications after resignation, termination, transfer, or other ending of a Rewards Membership.
Electronic records relating to a former Member may be retained in accordance with applicable law, the Privacy Policy, Company record-retention practices, and legitimate business or legal requirements.
By accepting this Rewards Member Agreement, the Rewards Member acknowledges that they have had the opportunity to review and understand the terms governing participation in NRG Wave and the NRG Wave Rewards Plan.
The Rewards Member acknowledges and agrees that:
By accepting this Agreement, the Rewards Member acknowledges that their participation is also subject to the applicable current versions of:
These documents are incorporated into this Agreement as provided in Section 29: Severability, Waiver & Entire Agreement.
A prospective Rewards Member should review this Agreement and applicable Company documents before accepting Rewards Membership.
A person who does not understand a material provision should seek clarification from the Company or obtain independent legal, tax, accounting, financial, or other professional advice when appropriate before accepting the Agreement.
The Rewards Member agrees that electronic acceptance of this Agreement may constitute their signature and agreement to be bound by its terms to the extent permitted by applicable law.
Acceptance may be recorded through a checkbox, electronic signature, registration process, account activation, or other Company-approved electronic method described in Section 30: Electronic Communications, Signatures & Acceptance.
Nevada law provides that a record or signature cannot be denied legal effect solely because it is electronic, and federal law similarly recognizes electronic signatures and records in commerce, subject to applicable requirements.
An individual accepting this Agreement represents that they are legally eligible to enter into the Agreement.
When Rewards Membership is established through an approved corporation, limited liability company, partnership, trust, nonprofit organization, association, or other legal entity, the person accepting this Agreement represents that they are authorized to act on behalf of that entity.
By accepting this Rewards Member Agreement, the Rewards Member confirms that they:
Have read or had the opportunity to read the Agreement, understand its material terms, voluntarily accept those terms, and agree to comply with the Agreement and applicable Company policies while participating as an NRG Wave Rewards Member.
This Agreement becomes effective for a Rewards Member when accepted through a Company-approved registration, electronic acceptance, signature, activation, or other authorized process, unless another effective date is specifically established by the Company.
NRG Wave
187 E. Warm Springs Rd.
Suite B239
Las Vegas, Nevada, 89119 USA
Phone: 1-877-4NRGWav (1-877-467-4928)
Local: 725-543-0229 Fax: 725-257-1780
Email: support@nrgwave.com